If your sauna won't reach set point please check the following:
- Is your ceiling vent closed?
- Is your floor vent (if you model has one) covered (i.e. with towel)
- Are all heaters getting hot?
- Have you kept the door closed during the heat process?
- Is your sauna on an extension cord? (it is not designed to run on an extension cord, the voltage drop will cause a heat output decrease)
- What is the ambient temp (temp in the area where your sauna is located)? The lower the ambient temp (i.e. a unit in a basement at 64 degrees) the lower the maximum temp the sauna will reach.
- Does the red "heat" indicator light go out before it reaches set point? If so, you probably have a bad temp sensor.
- If the red heat light does not go out: but a heater stops heating before the sauna reaches set point, you probably have a bad heater.
- If the red heat light does not go out, but more than one heater stops heating before the sauna reached set point, you probably have a bad power relay.
- If the red heat light does not go out, but all heaters stops heating before the sauna reached set point, you probably have a bad control panel.
- What is the actual voltage at the sauna, WITH THE SAUNA ON? The obvious answer is 120v, but in actuality voltage varies around the country, and it is possible that if this is a shared circuit or has undersized supply wire that the voltage can drop significantly. It may only be 108... reducing your sauna output by more than 10%. An inexpensive voltmeter can be purchased through us or at your local home center. If you are not comfortable with electricity you can of course have an electrician check the voltage for you.
Traditional saunas you may have used at a hotel or health club get very hot and get hot fast. They also have large dedicate power sources and draw massive amounts of electricity (read - expensive) Waterstar saunas are a great balance in that they can be plugged in with no special wiring, and are economical to operate (about the same power draw as a toaster). Also, the point of a traditional steam or hot rock sauna is the heat the air and make you sweat from the outside. Infrared saunas are more efficient in that they are more effective in heating your BODY and penetrating your skin, they simply don't need the same high temperatures as traditional saunas to be effective.
Checking running voltage of your sauna:
For an accurate check of voltage, your sauna, as well as anything else that might be running on the same circuit to be on. If your sauna is plugged into a duplex receptacle, as shown below, turn your sauna on to heat, and check the voltage in the unused receptacle.
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